Sign up to our newsletter for exclusive discount codes
* Limited time only.


Frequently Asked Questions

Q. What sort of products do you sell?

A. We sell small electrical products, as well as lighting solutions.


Q. Do I have to register an account to purchase off the website?

A. No, you do not, however to retain an online record of your purchase to refer to at a later date,

then it would be required to set up an account before placing an order.


Q. How do you take payment from me?

A. Our site uses the online payment service Stripe to process payments, or alternatively you may also pay via PayPal.


Q. Can I collect my order?

A. Yes, you can collect, our store is in Manchester which is open to both trade & public



Q. Do you post orders outside the UK?

A. Our main area of delivery is mainland UK only at present, with exceptions to the British Isles

and Northern Ireland.


Q. Do you offer discounts?

A. We will periodically have a promotion, including vouchers.


Q. My address has changed, can I change it?

A. Yes, you just need to log into your account details and change it there.


Q. Can I close my account at any time?

A. Sure, you can close your account anytime by contacting us via our contact page.


Q. How can I get assistance if I need it?

A. Yes, we will do our best to resolve any issues you may encounter and answer any questions

you may have. **Please see opening times if need to make contact via phone**


Q. The item I want is out of stock. What do I do now?

A. We are very sorry that the item that you need is out of stock, unfortunately, the product will

not be available for purchase until our stock has been replenished.


Q. Can I return for a refund?

A. Yes, our terms regarding returns & refunds can be found here